Your tenants aren’t just renting — they’re looking for a home… and we totally understand that.
The Best Tenant Comes First
Leaving a property empty? Nope — that’s more hassle than it’s worth. But the real win is getting the right tenant in place.
As experienced landlords ourselves, we focus on getting great tenants — people who pay on time, treat your property with respect, and make your life easier. That should always be priority number one.
Of course, you want strong rent, minimal downtime, and smooth turnover — but a stable, trustworthy tenant gives you peace of mind and protects your investment. What’s more important than that?
Here’s How We Do It (and how new rules affect what we do)
Step 1 – Arrange a valuation & plan
We’ll work out a realistic rental price (Per Calendar Month) together and help you choose the level of service that suits you — whether you want us to just find a tenant, or manage everything from A to Z.
Step 2 – Prepping & marketing the property
First impressions count. We’ll guide you on presenting the property in its best light — clean, neutral, well maintained — to attract the kind of tenants you want. You don’t need marble worktops or fancy décor — just a welcoming, well-cared-for space goes a long way.
Step 3 – Securing a tenant
We’ll do the viewings, vet applicants carefully, and handle all the paperwork with our letting admin team.
Want us to manage the tenancy fully? No problem — we’ll also deal with repairs, emergencies, and taking care of anything that crops up (so you don’t have to).
Step 4 – Progressing the tenancy
We’ll run the references, chase up all parties, and ensure everything moves smoothly toward the start date. The fewer delays, the better for everyone.
Step 5 – Move-in day
Your tenant will receive electronic copies of all required documents (safety certificates, tenancy agreement, How to Rent guide, etc.). We’ll run a check-in inspection, record the condition, and hand over the keys — smooth and easy.
Step 6 – Helping overseas landlords
If you’re based abroad, you don’t have to fly in. We’ll keep you fully informed every step of the way and ensure you meet your obligations under schemes like the UK Non-Resident Landlord rules (especially with recent tax changes).
What’s Changing Under the New Renters’ Rights Laws
Heads-up — the rules around letting in England are in for some big updates. We keep up with them, so you don’t have to—here’s what’s coming (or likely to come):
- Goodbye Section 21 “no-fault” evictions. Landlords won’t be able to evict tenants without cause using Section 21. You’ll need to rely on Section 8 grounds (e.g. rent arrears, breach of contract, needing the property for personal use).
- All tenancies become periodic (rolling). Fixed-term assured shorthold agreements will be phased out — tenancies will run month to month unless ended by either party with proper notice.
- Rent increases only once a year. You’ll be able to raise the rent once per year (subject to giving proper notice) and only to a market-level rate.
- Ban on big upfront rent demands. Landlords won’t be able to demand many months’ rent in advance before the tenancy is agreed. Only the “initial rent” — covering up to one month — is permitted during the allowed pre-tenancy period.
- New landlord & property registration / oversight. Expect a Private Rented Sector database, mandatory landlord registration, and an approved redress scheme or ombudsman to handle disputes.
- Stricter property standards & tenant rights. There’s talk of a Decent Homes Standard applying to private rentals. Also, rules may be introduced preventing discrimination (for example against renters on benefits), and requiring landlords to reasonably consider requests to have pets
Because these changes are significant, some have not yet fully come into force — but being prepared now is key. (We monitor developments to make sure your lettings stay compliant.)
Ready to Find Your Perfect Tenant?
Let’s make letting simple, stress-free, and successful. Whether you just need a hand finding great tenants or want us to manage the whole journey, we’re here to help every step of the way.
Get in touch today — let’s chat about your property and get things moving!
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We have worked with many clients across Sanderstead, Warlingham, South Croydon and surrounding areas, and we'd love to help you on your property journey.
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